Practical Information

Herebelow, you will find some relevant information, which might be of great need, and likely to help you enjoy your stay in Tangier.

Please be aware that these information may change without any prior notice, MTM will take no responsibility for the telephone numbers provided in this site. MTM declines any liability for the use of these numbers in case of emergency.
Local time: Greenwich Mean Time (GMT)

Visa Formalities
It is to be noted that European citizens do not require a visa to enter Morocco; however, if they intend to stay there for a period, exceeding (3) three months, they need to apply for a visa from the Moroccan Embassy or Consulate of their respective country.

Hereafter, you will find the address and telephone number of the main consulates in Tangier;
Consulate of Belgium - 41, Bd. Mohamed V, 2nd Floor, Tel: 0539 94 11 30
British Consulate - 41, Bd. Mohamed V, 2nd Floor, Tel: 0539 94 15 57 / 0539 94 22 84
Consulate of Ivory Coast - 8, Avenue Khalid Ibnou Oualid, Tel: 0539 33 31 02
Consulate of Denmark - 3, Ibnou Rochd Street, Tel: 0539 93 87 27
Consulate of Spain - 85, Avenue President Habib Bourghiba, Tel: 0539 93 41 90
Consulate of France - 2, France Square, Tel: 0539 93 20 40 / 0539 93 20 39
Consulate of Sweden - 17, Bd. Mohamed V, Tel: 0539 94 59 82
Consulate of Italy - 37, Assab Ibn Al Forrat Street, Tel: 0539 35 00 50
Consulate of Netherlands - 47, Avenue Hassan II, Tel: 0539 93 12 45
Consulate of Tunisia - 8, Nicot Street (Brooks), Tel: 0539 93 72 97 / 0539 93 25 84

The official language in Morocco is Arabic. However, in Tangier people speak more often the Spanish language (by tradition and neighbourliness), the French (the second official language in the country) and the English language to a lesser extent.

The Moroccan National Tourist Office hands out free brochures containing general, undetailed maps of the country. Several good road maps of the country are available at new-stands and bookshops. There you will also find city street plans and handy maps with street indexes.

Newspapers and Magazines
In Tangier, hotels’ news-stands, newspaper kiosks and some bookstores sell British, American and European newspapers. A few of the most popular English-language magazines are sold as well.

Cigarettes, Cigars, Tobacco
Major brands of British, American and French Cigarettes are readily available at tobacco and newspaper stands, and prices are similar to those in Europe and slightly higher than in the United States.

A variety of cigars are easy to find as well, including the coveted Cuban makes.
Pipe tobacco can be had, but if you are attached to a particular brand, bring your own supply to avoid disappointment.

Tangier’s airport, “Ibn-Batouta”, is modern and efficient; it is equipped with most services you might need: restaurant and bar, car hire desks, exchange offices and an information booth. It is located at about 15 km from the centre of the town. It ensures direct flights to European capitals (Paris, Brussels, Amsterdam, London, Madrid…) and domestic flights to Casablanca, AL Hoceima, Agadir, Ouarzazate, Marrakech, etc…)
There is a shuttle service between the airport and the city centre. You may also get back to the town by taxi.
Ibn Batouta Airport - Rabat Road, Tel: 0539.93.47.17 / 0539 93 51 29

Airline Companies
Royal Air Maroc - 1, France Square, Tel: 0539.93.47.22
Iberia - Tangier Airport, Tel: 0539.39.34.33 / 89
Lufthansa - 7, Mexico Street, Tel: 0539.93.29.68 / 94

Ferry Morocco - Spain
The links between Tangier and Algeciras are ensured at every hour.
FRS - 18, El Farabi Street, Tel: 0539.94.26.12
Comarit - Residence HASNA, Angle Avenue des FAR and Marseilles Street, Tel: 0539 32 00 32
Comanav - 43, Abou Alae El Maâri Street, Tel: 0539.93.26.52 / 49
Nautas - Port of Tangier, Tel : 0539.93.44.63
IMTC - 13 Antaki Street, Tel: 0539.32.50.79

New Rail Station
It is located in the heart of the town. To consult the hours and the served destinations, ONCF has a practical website:
ONCF Rail Station - Tangier Bay, Tel: 0539.95.25.55

Bus Station CTM
It is located at the entrance of the Port. There are regular road services to Rabat, Casablanca, Marrakech, and to other destinations of Morocco.
CTM - Spain Avenue, Tel: 0539 93 11 72

Bus Station
There are road Services each 30 minutes to Tetouan, and at all hours to Rabat, Casablanca and to other Moroccan cities.
Address: Youssef Ibn Tachfine Avenue, Tel: 0539 94 69 28

Several lines ensure the services between the main districts of the city.

There are two types of taxis: the small green taxis may carry up to (3) three passengers and should run on a meter. They are not allowed to take tourists on long trips outside the city limits. The large white taxis can take up to (6) six passengers, and are slightly more expensive. No limit is set on where they can go. It is always best to arrange the price before you get in. All taxis charge 50 per cent extra between the hours of 8.30 p.m. and 5.00 a.m. in winter and autumn, and from 09.30 p.m. till 6.00 a.m. in spring and summer.

Post Office
The main Post Office is located at Boulevard Mohamed V; it offers full services, including General Delivery, Telegraph and Telephone Desks.
The opening hours are as follows: 8 a.m. to 4.30 p.m. from Monday to Friday; however, the permanence counters remain open until 6 p.m. These special departments provide telephone and telegraph services and stamp sales. Stamps can also be purchased at tobacconists.
For longer stays, have your mails sent to your hotel, or to “Poste-Restante” (General Delivery), addressed this way:  Full Name
General Delivery
City, Morocco
Go to the main post office to pick up the mail. Take your passport and be prepared to pay a small fee for each letter received.

They open from 8.15 a.m. to 3.45 p.m. from Monday to Friday. If you go to the bank, make sure you bring your passport with you. In general, all banks are broad-ranging in their services.

Money matters
Besides Banks, major hotels, travel agencies and foreign exchange offices are also authorized to change foreign currency.

Health and Emergencies
Chemist: locally known as ‘Pharmacy’.
You look for a medicine in the middle of the night, do not get worried. There is a 24-hour chemist, ensured by (3) three pharmacies on a daily basis. Besides, the pharmacies in Tangier are on duty during the nights and week-ends.
Their opening hours are as follows:
From Monday to Thursday: Morning: 9 a.m. to 1 p.m. - Afternoon:  3.30 p.m. to 7.30 p.m.
Friday: Morning: 9 a.m. to 12.30 a.m. - Afternoon: 3.30 p.m. to 8 p.m.
Saturday: Morning: 9 a.m. to 1 p.m.
They close on Saturday afternoon and on Sunday when duty pharmacies are available.

If you need to call a doctor, ask your hotel receptionist, who will call a doctor for you, and remember to keep all receipts for any eventual insurance claim.

Hospitals and Emergency Medical Institutions
During your stay in Tangier, should you feel faint (sickness, accident…), please note the following addresses and telephone numbers of private clinics and public hospitals:
Aoufi Clinic - 1 Cordoue Street (Brooks), Tel: 0539.93.31.73 / 0539.93.75.33
California Clinic - California Street, Tel: 0539.93.28.24 / 0539.93.88.24
The Moroccan Red Crescent Clinic - 6, Mansour Eddahbi Street, Tel: 0539.94.25.17 / 0539.94.69.79 / 0539.35.20.20
Sidi Amar Clinic - 52 Avenue Sidi Amar Souk El Bkar, Tel: 0539.33.14.00 / 0539.33.14.14
Tingis Clinic - 15 Avenue Abou Bakr Arrazi, Tel: 0539.94.69.92 / 0539.34.04.04
Spanish Hospital - Tel: 0539.93.82.41 / 0539.93.25.71
Italian Hospital - Tel: 0539.93.12.88
Private General Hospital (CNSS) - Malabata, Tel: 0539.94.01.99 / 0539.94.03.48
Private General Hospital of Tangier - 14, Moulay Idriss, Tel: 0539.93.28.35 / 0539.94.01.99
Duc de Tovar Hospital - Sidi Amar Road, Tel: 0539.93.66.53 / 0539.93.23.95
Mohamed V Hospital - Tel: 0539.93.42.42 / 0539.93.24.44 / 0539.93.10.73
Al Kortobi Hospital - Avenue Asad Ibn Friate, Tel: 0539.93.42.42

Water from the tap is usually safe to drink in Morocco, and in fact that is exactly what you will be served free of charge in most modest restaurants. However, bottled mineral water is often kinder to sensitive stomachs, and certainly tastier and healthier. It is always available in restaurants, coffee shops and hotels. Sidi Harazem and Sidi Ali (still) and Oulmès (fizzy) are the country’s most popular springs.

Holidays and Festivals
The major religious festivals are dated according to the Islamic lunar calendar, which loses eleven days a year against the Gregorian calendar. The secular and religious holidays are observed by the government offices, banks, post offices, private companies, public covered-markets and even by some shops. Restaurants and hotels however continue in operation.

Moharrem 1st: is the Muslim New Year’s Day.
“Achoura” or the 10th of Moharrem:  this festival is celebrated with special traditional food and activities. “Achoura” is in memory of the death of the martyr Hussein during the disputes, for the succession of the prophet. For Moroccan families, it is the occasion of offering toys to their children.

“El Mouloud”: This feast commemorates the birth of the prophet Sidi Mohamed Peace Be upon Him. On this occasion merry-making extends over two days and shops are closed. It is also celebrated with presents for children and firecrackers on the street. For Tangerines, it is a week-festivity that ends with the visit of the mausoleum of Sidi Boâarrakia marabout.

Aid El Fitr or ‘the Lesser Festival’: it announces the end of Ramadan and is celebrated by the prayer, which is done in the mosques in the morning of " Aid". It is a two-day period of rejoicing. A big feast and families' and friends' visits mark this day.

Aid El Adha or ‘the Greater Festival’: it commemorates the near-sacrifice by Abraham of his son. On this occasion, festivities last for a week and all shops and business are closed. It is a great excuse for family gatherings.
The National Holidays are as follows:
1st January: the New Year day.
11th January: the Independence Manifesto.
1st May: the Labour Day; it becomes a legal feast and a public holiday since 1947.
30th July: the Feast of the throne (Accession of His Majesty the King Mohamed VI), and is celebrated with a conspicuous amount of bunting, processions and music.
14th August: the Allegiance Day.
20th August: the Anniversary of the Revolution of the King and the Nation.
21st August: The Youth Festival and it commemorates the Birthday of His Majesty the King Mohamed VI.
6th November: the Day of the Green March.
18th November: the Independence Day; it celebrates the triumphal return of Mohamed VI from exile to full rule.

Phone Services
National - 100
Out of Order Service - 110
International - 126
Telegram - 140
Information - 160
Fireman - 15
Police - 19
Speaking clock (Arabic Language) - 171
Speaking clock (French Language) - 172